OUR STORES

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STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Can I customize the colors and style of my order?

Yes! Every piece can be fully personalized. You can choose your preferred colors, styles, and even select different colors for each part of multi-color designs.

How long does it take to create and ship my custom order?

Processing times vary depending on the product, but most custom items take 3–7 business days to craft. Shipping is calculated at checkout and delivery times vary by location.

Do you offer refunds or replacements?

We offer replacements for damaged or defective items. Because each product is custom-made, refunds are handled on a case-by-case basis. Contact us within 48 hours of receiving your order.

What payment methods do you accept?

We accept debit cards, credit cards, PayPal, and direct payments through your bank using secure checkout.

Where can I ship my order?

All shipping costs and applicable taxes are automatically calculated at checkout based on your location and the product weight.

We’d love to hear from you.

CONTACT US FOR ANY QUESTIONS